FAQ's

Where are you located?
We are located South East Melbourne, Victoria.

I'm after a custom design, how can I order?
We can help design & create all your custom requests, please reach out via email or social media for a quote.

What is your turnaround time?

Our current turnaround time is 2-5 working days. Please note, this does not include shipping times. Please contact Australia Post for a current shipping estimate.

Can I pick up my order?
Yes, we have an option at checkout for local pickup in Cranbourne, Victoria.

Who do you use for postage?
Most of our orders are sent out with Australia Post, however some larger items will be couriered using Sendle. All of your orders will be posted with tracking.

What if there's a mistake on my order?
Please double check all information and spelling before placing your order. We cannot offer refunds if you submitted your order incorrectly, however if there has been an error on our behalf, please get in contact with us as we will refund or replace your order.